Terms of Service and Conditions of Sale
These Terms of Service and Conditions of Sale (“Terms”) govern your use of the TwinkleInTime.com website (“Site”) and any purchase you make over the Site. The Site is provided by TwinkleInTime, LLC (“TwinkleInTime”).
Section 1 - Eligibility
You must be at least 13 years old to use the Site. If you are under the age of majority in your state of residence, your parent or legal guardian must read and agree to these Terms on your behalf and you may only access and use the Site with permission from your parent or legal guardian.
Section 2 - Acceptable Use
You are responsible for your use of the Site. Our goal is to create a positive user experience. To promote this goal, we prohibit certain kinds of conduct that may be harmful to other users or to us. When you use the Site, you may not:
- violate any law or regulation;
- violate, infringe, or misappropriate other people’s intellectual property, privacy, publicity, or other legal rights;
- post or share anything that is illegal, abusive, harassing, harmful to reputation, pornographic, indecent, profane, obscene, hateful, racist, or otherwise objectionable;
- send unsolicited or unauthorized advertising or commercial communications, such as spam;
- engage in spidering or harvesting, or participate in the use of software, including spyware, designed to collect data from the Site;
- transmit any viruses or other computer instructions or technological means whose purpose is to disrupt, damage, or interfere with the use of computers or related systems;
- stalk, harass, or harm another individual;
- impersonate any person or entity or perform any other similar fraudulent activity, such as phishing;
- use any means to scrape or crawl any Web pages contained in the Site;
- attempt to circumvent any technological measure implemented by us or any of our providers or any other third party (including another user) to protect the Site;
- attempt to decipher, decompile, disassemble, or reverse engineer any of the software or other underlying code used to provide the Site; or
- advocate, encourage, or assist any third party in doing any of the foregoing.
Section 3 - User Content
The Site may allow you to upload, submit, store, send, or receive content and data (“User Content”). You retain ownership of any intellectual property rights that you hold in that User Content. When you upload, submit, store, send, or receive User Content to or through the Site, you give us permission to reproduce and use your User Content as follows: you grant to us and those we work with a royalty-free, worldwide license to use, host, store, reproduce, modify, create derivative works from, publicly perform, publicly display, and distribute your User Content. Our license to your User Content is non-exclusive, meaning you may use the User Content for your own purposes or let others use your User Content for their purposes. This license is royalty free, meaning we do not owe you anything in connection with our use of your User Content. We may exercise our rights under this license anywhere in the world. Lastly, this license is perpetual, meaning that our rights under this license continue even after you stop using the Site. In general, however, we will only need to use your User Content for as long as you choose to store it with us using the Site.
You promise that:
- you own all rights to your User Content or, alternatively, that you have the right to give us the rights described above; and
- your User Content does not infringe the intellectual property rights, privacy rights, publicity rights, or other legal rights of any third party.
We may refuse to accept or transmit User Content for any reason. We may remove User Content from the Site for any reason.
Section 4 - Ownership
We own or license all right, title, and interest in and to (i) the Site, including all software, text, media, and other content available on the Site (“Our Content”); and (ii) our trademarks, logos, and brand elements (“Marks”). The Site, Our Content, and Marks are all protected under U.S. and international laws.
Section 5 - Privacy
Section 6 - Links
Section 7 - Changes to the Site
We enhance and update the Site often. We may change or discontinue the Site at any time, with or without notice or liability to you.
Section 8 – Order Placement and Acceptance
If you order a Custom Star Map, payment must be received by us before your order is accepted. We may require additional information regarding your order if any required information was missing or inaccurate, and may cancel or limit an order after it has been placed if you have failed to provide accurate or complete information, there are subsequent issues with your payment, or there are subsequent issues with our vendors who fulfill orders placed over the Site.
Once we receive your authorized order and a verified form of payment has been received, we will promptly place your order in line for custom creation, printing, and shipment or delivery. We will notify you if, for any reason, delivery of your Custom Star Map is delayed, and provide you with an opportunity to cancel your order.
We do not accept orders from dealers, wholesalers, or customers who are resellers.
Section 9 – Shipping
We offer free ground shipping to addresses in the continental United States. If you would like your Custom Star Map delivered on an expedited basis, we charge a fee. Once your order is ready for shipment, you will receive an e-mail with a tracking number. Although we may provide delivery or shipment timeframes or dates, such dates are good-faith estimates and are subject to change. We shall not be liable for any loss, damage, cost, or expense related to any delay in shipment or delivery caused by any third party carrier or other delivery service not owned or controlled by us. The risk of loss and title for such items pass to you upon our delivery to any third party carrier.
Section 10 – Cancellations and Returns Policy
You may cancel your order within 24 hours of receiving the e-mail from us attaching the Proof of your Custom Star Map.
We also offer a 365-day money back guarantee. If you are not completely satisfied with your purchase, please send us an e-mail at firstname.lastname@example.org with your order number and we will provide you with instructions for obtaining a refund.
Section 11 - Termination
We reserve the right to not provide the Site or sell to any person. We also reserve the right to terminate any user’s right to access the Site at any time, in our discretion. If you violate any of these Terms, your permission to use the Site automatically terminates. Sections 12 through 15 below, and all representations made by you, survive termination.
Section 12 - Disclaimer and Limitations on Our Liability
EXCEPT WHERE OTHERWISE INAPPLICABLE OR PROHIBITED BY LAW, INCLUDING THE STATE OF NEW JERSEY, YOU USE THE SITE AT YOUR OWN RISK. THE SITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, OUR COMPANY AND ITS OFFICERS, EMPLOYEES, DIRECTORS, SHAREHOLDERS, PARENTS, SUBSIDIARIES, AFFILIATES, AGENTS, AND LICENSORS DISCLAIM ALL WARRANTIES, CONDITIONS, AND REPRESENTATIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING THOSE RELATED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, AS WELL AS THOSE ARISING OUT OF COURSE OF DEALING, USAGE, OR TRADE.
YOU UNDERSTAND AND AGREE THAT ANY MATERIAL OR INFORMATION DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SITE IS DONE AT YOUR OWN RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE ARISING FROM DOING SO.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL OUR COMPANY, ITS OFFICERS, EMPLOYEES, DIRECTORS, SHAREHOLDERS, PARENTS, SUBSIDIARIES, AFFILIATES, AGENTS, AND LICENSORS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES (INCLUDING FOR THE INDIRECT LOSS OF PROFIT, REVENUE, OR DATA) ARISING OUT OF OR RELATING TO THE SITE OR PRODUCTS PURCHASED OVER THE SITE, HOWEVER CAUSED, AND UNDER WHATEVER CAUSE OF ACTION OR THEORY OF LIABILITY BROUGHT (INCLUDING UNDER ANY CONTRACT, NEGLIGENCE, OR OTHER TORT THEORY OF LIABILITY) EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IF, NOTWITHSTANDING THE LIMITATION OF LIABILITY SET FORTH ABOVE, WE ARE FOUND LIABLE UNDER ANY THEORY, OUR MAXIMUM LIABILITY TO YOU AND YOUR EXCLUSIVE REMEDY WILL BE LIMITED TO THE LESSER OF USD $500 OR THE TOTAL AMOUNT OF MONEY YOU PAID TO US OVER A 1-YEAR PERIOD.
Some jurisdictions, including the State of New Jersey, do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations and disclaimers may not apply to you. To the extent we may not, as a matter of applicable law, disclaim any implied warranty or limit our liabilities, the scope and duration of such warranty and the extent of our liability will be the minimum permitted under such law.
Section 13 - Indemnification
To the fullest extent permitted by law, you agree to indemnify and hold harmless TwinkleInTime and its officers, employees, directors, shareholders, parents, subsidiaries, affiliates, agents, and licensors from and against any and all claims, costs, proceedings, demands, losses, damages, and expenses (including, without limitation, reasonable attorney’s fees and legal costs) of any kind or nature, arising from or relating to, any actual or alleged breach of these Terms by you or anyone using your account, or any actual or alleged breach of any representation by you. If we assume the defense of such a matter, you will reasonably cooperate with us in such defense.
Section 14 – MANDATORY ARBITRATION AGREEMENT AND CLASS ACTION WAIVER
PLEASE READ THIS PROVISION CAREFULLY TO UNDERSTAND YOUR RIGHTS. EXCEPT WHERE PROHIBITED BY LAW, YOU AGREE THAT ANY CLAIM THAT YOU MAY HAVE MUST BE RESOLVED THROUGH FINAL AND BINDING CONFIDENTIAL ARBITRATION. YOU ACKNOWLEDGE AND AGREE THAT YOU ARE WAIVING THE RIGHT TO A TRIAL BY JURY OR JUDGE. YOU ALSO AGREE THAT YOU MAY ONLY BRING A CLAIM IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF (LEAD OR OTHERWISE) OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. YOU FURTHER AGREE THAT THE ARBITRATOR MAY NOT CONSOLIDTE PROCEEDINGS OR CLAIMS OR OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING.
This provision survives termination of your account or relationship with us, bankruptcy, assignment, or transfer. If the class action waiver above is deemed unenforceable (i.e., unenforceability would allow the arbitration to proceed as a class or representative action), then this entire arbitration provision shall be rendered null and void and shall not apply. If a portion of this arbitration provision (other than the class action waiver) is deemed unenforceable, the remaining portions of this arbitration provision shall remain in full force and effect.
As an exception to this arbitration provision, we may file a lawsuit against you for injunctive relief in order to prevent or stop you from infringing any of our intellectual property rights. Such a suit shall be filed in the state or federal courts located in San Diego, California, and you expressly consent to and forever waive any challenge to the jurisdiction and venue of those courts.
YOU HAVE THE RIGHT TO OPT OUT OF THIS ARBITRATION PROVISION WITHIN THIRTY (30) DAYS FROM THE DATE THAT YOU PURCHASE A PRODUCT OR FIRST ACCESS AND USE THE SITE (WHICHEVER COMES FIRST) BY WRITING TO US AT HELP@TWINKLEINTIME.COM. FOR YOUR OPT-OUT TO BE EFFECTIVE, YOU MUST SUBMIT A SIGNED WRITTEN NOTICE IDENTIFYING THE DATE OF PURCHASE ALONG WITH YOUR ORDER NUMBER, OR THE DATE OF FIRST ACCESS AND USE OF THE WEBSITE, WITHIN THE THIRTY (30) DAY PERIOD. IF MORE THAN THIRTY (30) DAYS HAVE PASSED, YOU ARE NOT ELIGIBLE TO OPT OUT OF THIS PROVISION AND YOU MUST PURSUE YOUR CLAIM THROUGH BINDING INDIVIDUAL ARBITRATION AS FORTH IN THIS AGREEMENT.
Section 15 - Copyright Policy
All notices of claimed infringement under the Digital Millennium Copyright Act should be sent to the Copyright Agent e-mail address below and include the following information:
- Your address, telephone number, and email address.
- A description of the copyrighted work that you claim has been infringed.
- A description of where the alleged infringing material is located.
- A statement by you that you have a good faith belief that the disputed use is not authorized by you, the copyright owner, its agent, or the law.
- An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest.
- A statement by you, made under penalty of perjury, that the above information is accurate and that you are the copyright owner or authorized to act on behalf of the copyright owner.
Copyright Agent: email@example.com
For clarity, only copyright infringement notices should go to our Copyright Agent. You acknowledge that if you fail to comply with all of the requirements of this section your notice may not be valid.
Section 16 - Other Provisions
Under no circumstances will we be held liable for any delay or failure in performance due in whole or in part to any acts of nature or other causes beyond our reasonable control.
The laws of California, U.S.A., excluding California’s conflict of laws rules, will apply to any disputes arising out of or relating to these Terms, the Site, or our relationship.
If any provision of these Terms is found to be unlawful or unenforceable, then that provision will be deemed severable from these Terms and will not affect the enforceability of any other provisions.
The failure by us to enforce any right or provision of these Terms will not prevent us from enforcing such right or provision in the future.
We may assign our rights and obligations under these Terms, including in connection with a merger, acquisition, sale of assets or equity, or by operation of law.
Section 17 - Changes to these Terms
From time to time, we may change these Terms. If we change these Terms, we will give you notice by posting the revised Terms on the Site. Those changes will go into effect on the Revision Date shown in the revised Terms. By continuing to use the Site, you are agreeing to the revised Terms.
Please print a copy of these Terms for you records and PLEASE check the Site frequently for any changes to these Terms.